Carta Support
Carta: Poetry & Philosophy (Version 3.1) is live on the Apple App Store for iPhone (iOS 17+).
Need help or found an issue? Email support@otoniel.dev with your iPhone model, iOS version, and a short description. You can also view Carta on the Apple App Store ↗.
Does Carta work offline?
Yes. Carta uses locally cached content and includes a small built in collection so the reading screen does not become empty when the network is unavailable.
Where are my Kept passages stored?
On your iPhone, using SwiftData. If you sign in (Settings → Account & Cloud Backup), Kept and your own decks are also backed up and synced across your devices through Supabase.
How do I get a passage each morning or evening?
Turn on Morning or Evening under Settings → Daily Reflections and choose a time. Long-press a notification and tap Keep to save the passage without opening the app.
How do I add a widget?
Touch and hold your Home Screen or Lock Screen, tap Edit, then Add Widget, and choose Carta. To change which deck a widget shows, touch and hold it and tap Edit Widget. Tapping a widget opens that exact passage.
How do I restore a theme purchase?
Use the restore purchases option in the app. Purchases are associated with the Apple Account used for the original transaction and are processed by the App Store.
Why does Carta request Photos access?
Permission is requested only when you choose to save a generated quote card to Photos. You can still use the iOS share sheet without saving the image to your library.
How do I report incorrect content?
Use the report control associated with a card, or email support with the author, source, and text that should be reviewed.
How do I turn off reading insights?
Turn off Share Reading Insights under Settings → Preferences. Collection stops immediately. See the privacy policy for exactly what is shared.
How do I delete my account?
In the app, go to Settings → Account & Cloud Backup → Initiate Account & Data Deletion and confirm. Your account and its synced data are deleted from Carta’s servers. If you can’t sign in, email support@otoniel.dev from the address on the account.
Contact
Email support@otoniel.dev. Please do not include passwords, purchase credentials, or other sensitive information.